Web Based Scheduling Software - Reporting

Let us build you custom user-friendly reporting solution

Each employee needs to see different data depending on their job roles. VieDispatch will build you custom reports allowing you to:

  • Customize how each field appears.
  • Include or exclude specific records using filters.
  • Export data to pdf, Excel, and Work.
  • Access your data anywhere you have access to the internet.

In today’s aggressive service market, a business must own the tools to run their operations with a lower overhead expense and with better efficiencies than ever before. A business’s capacity to consistently apply the most up-to-date technologies continues to be one of the most important factors in a company’s continued competitiveness. Customer Service Agents and Dispatchers need to have software whose performance allows them to manage more calls and work orders per day. Field Techs must be equipped with web enabled devices (Smart Phones, iPads, computer tablets, etc.) to provide “real-time” data and to eliminate redundancy such as double entry of data(Field Tech fills out hand-written invoice at the job-site and Data Clerks enter data into the desktop software).

VieDispatch web-based scheduling software utilizes high performance, revolutionary customization features, and observance to best practices. Which are the tools that will create better performance all through a Service Company’s operations.

VieDispatch is the best technology tool a Service Company can purchase to help them achieve their goals. Here is how VieDispatch web-based scheduling software helps accomplish your goals

  • Happy Customers through excellent Customer Service
    • VieDispatch users possess everything about every client right at their fingertips. On the customer page, users can simply see every customer activities including, work order and payment history.
    • Using the Pic-A-TechTM feature, customers can receive automated emails with a photo and short bio of the tech that will be arriving at their residence. Research show that most women are uncomfortable opening a door to a service technician they do not recognize.
  • Highly skilled employees who create increased customer loyalty through high-performance and attention to detail
    • Using the “Before and After Picture” feature, field technicians are reminded to leave the job-site cleaner than they found it.
  • Increased Efficiency throughout all Departments
    • VieDispatch web-based scheduling software allows you to access your data from anywhere, anytime an internet connection is available.
    • Using the “real-time” data provided by VieDispatch’s web software, management and employees can make quicker, better informed decisions.
  • Elevated adherence to company procedures and policies
    • VieDispatch’s proprietary “STEPS” features enables VieDispatch programmers to custom build process steps that are exclusive to the customer.
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