VieDispatch Service Company Software’s “HOW DID YOU HEAR ABOUT US?”™ Marketing Campaigns Module makes it easy to track how your customers are finding your business. On every work order your customer service agents are prompted to ask every caller “HOW DID YOU HEAR ABOUT US?”™. This feature gives you the critical data you need to determine which marketing efforts are the most effective.
With VieDispatch’s “HOW DID YOU HEAR ABOUT US?”™ feature you can:
In today’s competitive service market, a company must possess the tools to run their operations with a lower overhead expense and with better efficiencies than ever before. A business’s ability to consistently put into service the latest technologies continues to be one of the most critical factors in a company’s continued competitiveness. Customer Service Agents and Dispatchers need to have computer software whose performance allows them to manage more calls and work orders per day. Field Techs should be equipped with internet enabled devices (Smart Phones, iPads, computer tablets, etc.) to provide “real-time” data and to eliminate redundancy such as double entry of data(Field Tech fills out hand-written invoice at the job-site and Data Clerks enter information into the desktop software).
VieDispatch service management software utilizes high performance, revolutionary customization features, and adherence to best procedures. Which are the tools that will produce better effectiveness throughout a Service Company’s operations.
VieDispatch is the best technology tool a Service Company can purchase to help them achieve their goals. Here is how VieDispatch service management software helps accomplish your goals